Reference

Terms That Govern Your empre88 Account

These terms set out what you agree to when you open an account on empre88 and use our lobby, wallet, or any service we run.

Applies to all accountsCovers DANA, OVO, GoPay wallet useSubject to local law and eligible regionsUpdated terms take effect on publicationJakarta and all Indonesia regions
empre88 Terms That Govern Your empre88 Account
HOW WE HANDLE THIS

Account Security and Data Practices

We hold your account data only for as long as your account is active or as required under applicable law. Wallet data — including DANA, OVO, and GoPay transaction records — is stored securely and used only for transaction verification and account-history purposes. You can request a copy of the data we hold or ask us to correct it by contacting support with your account ID. We do not share your personal details with third parties outside of payment processing and fraud-prevention obligations.

Data Retention

Account and wallet data is kept only as long as needed for active account use or legal compliance. You may request deletion once your account is closed and all pending transactions are settled.

Account Security

Each login is protected by OTP verification sent to your registered number. Never share your OTP with anyone — empre88 support will never ask for it in a chat or message.

Wallet Verification

Withdrawal requests are matched against the wallet name on your account. DANA, OVO, and GoPay withdrawals must be to a wallet registered in your own name — third-party wallets are not accepted.

Policy Change Requests

To request a data correction, account-detail update, or formal objection to a term, contact support via live chat or email with your account ID and the specific change you need made.

CONTACT POLICY TEAM

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a formal concern about your account, our support team handles policy queries directly. You can reach us through live chat inside your account dashboard, by email, or via our Telegram channel. We aim to respond to policy-related questions within one business day — state your account ID and the specific term you are asking about so we can reply precisely.

Live Chat Open the chat icon inside your account dashboard. For terms queries, state your account ID and the clause number so our team can respond directly without back-and-forth.
Email Support Send your terms or account question to our support address listed in the Help section. Attach any relevant screenshots — wallet confirmation, error messages, or account notices.
Telegram Channel Find our official Telegram handle in the Help section of your account. Useful for quick policy clarifications, wallet status checks, or account-access questions from your phone.

Common Questions About These Terms

These questions cover what players in Jakarta and across Indonesia most often ask after reading the terms page. If your question is not listed here, reach out via live chat with your account ID.

Yes. These terms cover every part of your account — slots, live casino tables, crash games, and sportsbook markets. Game-specific rules, where they exist, are shown inside the game itself.

Stop using your account and contact support to request closure. Continued use after a published update counts as acceptance of the revised terms. We recommend reading the page whenever you get a change notice.

No. Deposits and withdrawals must be made through wallets registered in your own name. DANA, OVO, and GoPay accounts belonging to another person are not accepted and may trigger a review of your account.

Contact support via live chat or email, include your account ID, and ask for a data summary. We process these requests in line with applicable local law and will confirm receipt within one business day.

Accounts may be suspended if we detect misuse, a mismatch between wallet ownership and account name, or activity that conflicts with these terms. Support will notify you and explain next steps.

Where any term conflicts with applicable local law in Indonesia, local law takes precedence. Access to the platform is available only where local law and eligible regions permit it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.